Cancellation and Refund Policy

We strive to ensure that your experience with TravelPlanner.World is smooth and hassle-free. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are processed.

1. Cancellation Policy

If you wish to cancel a booking, please review the following terms:

  • For bookings made directly through our platform, you must cancel at least 24 hours before the scheduled activity or service for a full refund.
  • Any cancellations made within 24 hours of the scheduled activity or service are subject to the terms and conditions set by the third-party provider, such as GetYourGuide or Viator.
  • For custom itineraries or any personalized travel services, cancellations may incur a service fee, depending on the stage of the process.

2. Refund Policy

Refunds are processed according to the following guidelines:

  • If your cancellation request meets the eligibility criteria, refunds will be processed to your original payment method within 7–10 business days.
  • For third-party bookings, any refunds will be subject to the refund policies of the respective service provider, and TravelPlanner.World is not responsible for delays caused by third-party platforms.
  • If a booking is canceled by TravelPlanner.World due to technical issues or unforeseen circumstances, we will notify you as soon as possible and issue a full refund.

3. Non-Refundable Services

Some services are non-refundable, including but not limited to:

  • Activities and services where the third-party provider has specified no refunds in their terms and conditions.
  • Services that have been fully utilized or started.
  • Bookings made through promotional or discounted offers that specify non-refundable terms.

4. How to Request a Cancellation or Refund

If you wish to cancel your booking or request a refund, please follow these steps:

  1. Contact us at info@travelplanner.world or call us at 8080818165 with your booking details.
  2. Provide the reason for your cancellation request and any relevant supporting information.
  3. Wait for confirmation of your cancellation and refund eligibility from our customer support team.

5. Modifications to This Policy

TravelPlanner.World reserves the right to update or change this Cancellation and Refund Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy periodically for any updates.

6. Contact Us

If you have any questions or concerns regarding this Cancellation and Refund Policy, please contact us:

  • Email: info@travelplanner.world
  • Phone: 8080818165
  • Address: 212 Atlantis Complex, Sarabhai Campus, Alkapuri, Vadodara, 390023